- Digital preview: within 2–3 business days of your complete details
- Revisions: up to 3 free rounds before approval
- Production: starts only after you approve
- US delivery: about 14 days after approval
Last updated October 27, 2026.
How close does an embroidered portrait look to my pet?
Embroidery is stitched thread, so it reads as a portrait rather than a photo copy. The aim is recognition. Your pet's face shape, distinctive markings, ear set and coat colors should all come through, so people who know your pet recognize them right away.
What affects the likeness most?
The photo you send matters most. Clear, well-lit photos with your pet's face in focus and facing the camera give the closest match. Dark, blurry or heavily filtered images make markings harder to read, and a clearer photo is the easiest way to improve the result.
How do I check the likeness before anything is made?
- Send your photo and personalization details.
- Review the digital preview, which arrives within 2–3 business days.
- Request up to 3 free revision rounds if anything looks off.
- Approve the design. Only then do we stitch and ship.
Your approval is the final check. If the design does not look like your pet, ask for changes before production begins.
Frequently asked questions
Will the embroidery look exactly like a photo of my pet?
No. It captures your pet's key features as a stitched portrait. The digital preview lets you judge the likeness before anything is made.
Can I see the design before it is made?
Yes. The preview arrives within 2–3 business days, and production starts only after you approve it.
What if I am not happy with the first preview?
You can request up to 3 free revision rounds. Send all of your changes together in each round so we can address them at once.
Shop the collection
Ready to see your pet stitched?
Shop now