Shipping Information

Every Embroiyou order is prepared with care, especially when personalization and artwork approval are involved.

For personalized designs, your first digital artwork preview is generally sent within 2–3 business days.

Production begins after the final artwork has been approved.

For U.S. orders, our goal is to complete production and delivery within approximately 14 days after final artwork approval.

Delivery times are estimates and may vary during holidays, peak seasons, severe weather, or carrier disruptions.

Once your order ships, tracking information will be sent using the contact information provided with your order.

Please allow some time for tracking information to become active after shipment is processed.

Please carefully review your shipping address before placing your order.

If an incorrect or incomplete address is provided, contact us as quickly as possible at:

Once a package has shipped, we may not be able to change the delivery address.

Once a package has been transferred to the shipping carrier, delays caused by the carrier are outside our direct control.

If your tracking information appears unusual or your package has not arrived as expected, contact us and we will help review the shipment.

International orders may be subject to customs processing, import duties, taxes, or local fees depending on the destination.

Where applicable, these charges are generally the responsibility of the recipient unless otherwise stated during checkout.

Email: support@embroiyou.com
Phone: +1 307 453 2890

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