- Preview: within 2–3 business days
- Revisions: up to 3 free rounds
- Production: starts only after approval
- US delivery: about 14 days after approval
Last updated October 27, 2026.
Common questions and answers
How does custom pet embroidery work?
You choose a product, send a clear photo and your details, review the digital preview, request changes if needed, and approve. We then stitch and ship.
What photo should I use?
A clear, well-lit, face-forward photo in sharp focus, with the markings visible. Avoid dark, blurry or heavily filtered images.
How long does it take?
The digital preview arrives within 2–3 business days. US delivery takes about 14 days after you approve the final design.
How many changes can I request?
You can request up to 3 free revision rounds before approving.
Can I change the design after approval?
No. Production begins after approval, so please request all changes before you approve.
Can I include more than one pet?
Yes. Send a clear individual photo of each pet, and we can combine them into one design.
Will it look like my pet?
The portrait captures your pet's key features. You approve the digital preview before production, so you confirm the likeness first.
Ready to see your pet stitched?
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