- Photo needed: one clear, favorite photo is enough
- Preview: within 2–3 business days, before anything is stitched
- Revisions: up to 3 free rounds
- US delivery: about 14 days after approval
Last updated October 27, 2026.
Why families choose an embroidered keepsake
Losing a pet is losing a member of the family. Many people want something more tangible than a photo on a phone, something they can hold, wear or display. An embroidered portrait turns one favorite photo into a keepsake with your pet's face and markings stitched in thread.
You see the portrait before it is made
The hardest part of ordering a memorial piece is worrying that it will not look like them. The order process addresses that directly. You receive a digital preview within 2–3 business days, you can request up to 3 free revisions, and nothing is stitched until you approve.
How do I choose the photo?
A clear, well-lit photo where your pet's face and markings are visible gives the closest likeness. If your favorite photo is not perfect, and sometimes it is the only one you have, send it anyway. We will show you the artwork before any stitching begins.
Giving a memorial piece to someone else
If someone you care about has lost a pet, a keepsake can show that you remember their companion too. Keep the gesture gentle, and let them decide whether and when they want it. Allow about 14 days after approval for US delivery, and order early if you need it for a specific date.
Frequently asked questions
Can I make an embroidered memorial from just one photo?
Yes. One clear, well-lit photo is enough. We create the artwork and send a preview before anything is stitched.
What if my only photo is not high quality?
Send it anyway. We will show you the digital artwork for your approval before we make it, so you decide whether the likeness is right.
How long does a memorial keepsake take?
US orders are delivered about 14 days after you approve the design.
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